SBE - AU23 - Marketing Software

The state of Illinois, specifically the Illinois State Board of Education (ISBE), is seeking a vendor to provide marketing software that integrates with Dynamics CRM and offers a user-friendly interface for the Internal/External Communications department to create marketing emails. The required software must have capabilities such as unlimited users and contacts, email marketing with 3.5 million emails per year, web and campaign tracking, social discovery and marketing, web forms, subscription management, lead and contact scoring, surveys, campaign automation, SMS messaging, and webinar integration. The vendor must also provide basic support, including phone, online, and live chat assistance, 24/7 availability, 5 authorized support users, unlimited online training and knowledge base, and a dedicated Dynamics Certified Technical Account Manager. The related state and local contract opportunity is for the SBE - AU23 - Marketing Software, with a due date of October 29, 2019.

The procurement documents do not specify any set-aside designations or restrictions on the types of organizations that can respond. The current incumbent vendors or contractors are also not provided. Additionally, the contract details, such as pricing terms, funding requirements and sources, and possible award values or budget ranges, are not included in the given information.