Salesforce Test Automation
Closed State & local contract opportunity Posted
- Solicitation number
- 2027-RFP-00010
- State
- California
- Responses due
Opportunity facts
- Jurisdiction
- UNSPSC codes
- Point of contact
-
- Eddy Ching eching@smcacre.gov (650) 599-1798
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
San Mateo County is soliciting proposals for Salesforce Test Automation services under RFP 2027-RFP-00010, with proposals due August 10, 2026 at 5:00 PM. The County has adopted a local business procurement preference ordinance awarding 5% preference points to local businesses or non-profits, with an additional 3% preference for small businesses or non-profits (8% total) or 5% additional preference for micro businesses or non-profits (10% total).
The scope is an automated Salesforce testing solution delivered as a SaaS/Cloud platform. The solution must support no-code/low-code test creation with AI-powered automation, failure analysis, and screenshot/video playback for defect tracking. Testing must cover standard and custom objects, Apex code, and third-party integrations including DocuSign, MuleSoft, and Talend, with unit testing, integration testing, regression testing, end-to-end testing, and API testing (SOAP and REST) capabilities. The solution must integrate with CI/CD pipelines. The County will provide 90 days of post-implementation support following system acceptance, and the selected contractor must provide ongoing support including standard software maintenance, product help desk support during County working hours (Monday–Friday, 8:00 AM–5:00 PM Pacific Time), product fixes, enhancements, and regular product releases.
The contract term is one year with one optional two-year extension exercisable at the County's sole discretion. Pricing shall be submitted as a line item for annual license costs over a three-year period. Minimum qualifications require proposers to have provided similar Salesforce Platform services for a minimum of three years within the last five years, possess an account manager with three years of account services experience, and maintain System for Award Management (SAM) registration. Proposals will be evaluated on project approach (25 points), firm qualifications (20 points), team qualifications (20 points), price (25 points), and preferential points (10 points). Questions are due July 30, 2026. Contract exceptions are due August 6, 2026. Tentative interviews are scheduled for August 17, 2026, with anticipated contract award on August 31, 2026.
Opportunity text
San Mateo County is a dynamic and diverse county on the San Francisco Peninsula, spanning approximately 455 square miles between the Pacific Ocean and San Francisco Bay and serving nearly 800,000 residents across 20 incorporated cities and communities that range from dense urban centers to suburban neighborhoods and rural coastal areas.
Established in April 1856, San Mateo County has grown into a nationally recognized hub of innovation and technology at the heart of Silicon Valley. The County boasts a thriving economy supported by industries such as bioscience, internet commerce, computer software, green technology, hospitality, financial management, health care, education, and transportation. What truly defines San Mateo County is its cultural, geographic, and economic diversity.
The County is deeply committed to preserving its natural assets, nearly three-quarters of its land is open space, and agriculture continues to contribute to its economy and culture. San Mateo County provides essential services that protect and enhance the health, safety, welfare, and quality of life of all people, while embracing a tradition of public service, inclusion, and forward-thinking approaches to meeting community needs.
The County has recently implemented a new Assessor Property Assessment System (APAS) to manage the assessment and valuation of properties with San Mateo County. As with any new system, changes and fixes are required as gaps and defects are identified through production usage. As these changes are deployed with new code, the staff within the Assessor Division of the Assessor-County Clerk-Recorder and Elections (ACRE) Department are currently performing highly complex UAT testing of highly detail multistep processes. Because the testing requires a high level of knowledge and expertise in the subject area, only a limited dedicated staff can perform such tests. And because the various modules are so intertwined with each other, a more thorough level of regression testing is also required. However, these staff also have other duties including operational support which limit available time to perform the testing. Thus, the Department is seeking an automated Salesforce testing solution which can increase their available bandwidth or possibly even offload the testing process to other less experienced staff.
Files
| File | Type | Posted |
|---|---|---|
| Salesforce_Test_Automation_(Addendum_#3_Revision).pdf | ||
| Salesforce_Test_Automation_(Addendum_#1_Revision).pdf | ||
| Salesforce_Test_Automation.pdf | ||
| Standard_Contract_Template_-_Under_$200K_DRAFT.docx | DOCX document | |
| Standard_Contract_Template_-_Over_$200K_DRAFT.docx | DOCX document |
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