RFQ 2023-55 Alarm Systems Monitoring Services

Clackamas County, Oregon, has issued Request for Quotes (RFQ) #2023-55 for Alarm Systems Monitoring Services, seeking a contractor to provide comprehensive 24/7 monitoring and dispatching services for alarm systems across 37 county-owned facilities. The procurement covers intrusion, fire, integrated, and elevator systems, with specific requirements including UL-listed certification and maintenance of two alarm service centers located in separate NERC regions, with one center in the same time zone as Clackamas County. Vendors must provide daily alarm activity reports and meet stringent response time requirements, with monitoring and dispatching services to be quoted at a fixed monthly rate per location and system. The contract will run from July 1, 2023, through June 30, 2026, with quotes due by July 18, 2023, at 2:00 PM PST. Evaluation criteria will include firm experience, staff qualifications, pricing, references, and overall proposal quality, with a preference given to quotes demonstrating sustainable best practices.

The RFQ does not explicitly specify set-aside designations or restrictions on responding organizations. Based on the available documentation, three vendors have already submitted proposals: ADT Commercial, Secure Pacific Corporation, and Siemens Industry Inc. The existing infrastructure involves 37 county facilities with various alarm panel types and communication paths, which will require seamless integration with the selected vendor's monitoring systems. While specific budget ranges are not disclosed, the procurement suggests a multi-year contract with monthly monitoring fees per location. The county will require comprehensive documentation from the selected vendor, including disaster recovery procedures and appropriate UL certifications. No incumbent contractor information is provided, indicating this may be a new or re-competed service contract for the county's alarm monitoring needs.