RFP WIC Vendor Monitoring

The Illinois Department of Human Services is procuring statewide investigative services related to the Women, Infants, and Children (WIC) program through a Request for Proposal (RFP). The selected vendor will be responsible for developing a working knowledge of WIC retailer responsibilities, the WIC vendor contract, and the EBT certification process. The vendor will conduct various monitoring visits, including covert, overt, expedited, and Level 3 certification visits, to collect evidence of improper vendor practices. The initial contract term is three years, with a renewal option for an additional two-year term, for a maximum total of ten years. Pricing is to be submitted on a per-visit basis for the different types of monitoring required. The RFP has a 3% Veteran Small Business goal, but no Small Business Set-Aside. Funding for the contract may be partially or fully from federal sources, and electronic submission is required with no paper responses accepted.

The procurement is open to Business Enterprise Program (BEP) and Veteran-Owned Small Business (VOSB) vendors, and the solicitation includes a BEP participation goal. The previous contract was awarded to The Ross Agency for $2,357,250 over the initial three-year term. No other incumbent information or budget ranges are provided in the available documents. Vendors must complete various certifications and disclosures, including a Commitment to Diversity attachment, as part of their technical response.