RFP Risk, Quality, and Compliance Software Solution

The Confederated Tribes of Coos, Lower Umpqua and Siuslaw Indians (CTCLUSI) Tribal Government in Oregon has issued a Request for Proposal (RFP) for a comprehensive Risk, Quality, and Compliance software solution to support health clinic operations across CTCLUSI departments and Three Rivers Health Clinic (TRHC), collectively serving approximately 750 staff and patients. The procured solution must include software licensing or subscription services, implementation, configuration, data migration, staff training, and ongoing technical support. Key deliverables and functional requirements encompass incident reporting and root cause analysis, performance improvement tracking, clinical quality measures, policy and procedure management, regulatory compliance tracking (BIA, CFR, HIPAA, HRSA, IHS, Joint Commission), customizable dashboards, automated reporting, role-based access controls, and HIPAA-compliant security measures with Electronic Health Record (EHR) integration capabilities. The evaluation criteria allocate 30 points for functionality, 20 points for compliance and security, 15 points for vendor experience and references, 15 points for cost, 10 points for implementation and support, and 10 points for technical compatibility, for a total possible score of 200 points. Proposals must include an executive summary, detailed requirement responses, implementation timeline, comprehensive pricing (software licensing/subscription costs, implementation fees, training costs, ongoing maintenance and support fees, and optional modules), minimum three client references, and sample contract terms. The RFP was issued April 23, 2026, with questions due by May 21, 2026 at 2 PM PST and proposals due by May 29, 2026 at 2 PM PST; vendor selection is scheduled for June 15, 2026, with the project start date to be determined.

The RFP indicates a preference for vendors with experience in Tribal Health systems and those demonstrating ability to support grant reporting and scalability for future growth, though no explicit set-aside designations or restrictions on respondent types are specified in the available documentation. The procuring entity requires all vendors to comply with applicable federal, state, and Tribal regulations and to execute a Business Associate Agreement for HIPAA compliance; data ownership shall remain with CTCLUSI. The RFP notes optional features including mobile accessibility and does not identify any incumbent vendors or current contractors in the available materials. Proposals must remain valid for at least 90 days from submission. No specific award value or budget range is disclosed in the RFP documentation. All submissions must be sent electronically to Brianna Rivera, Quality Manager, at brivera@ctclusi.org.