RFP Janitorial Services

The Town of Oro Valley, Arizona, is requesting proposals for janitorial and custodial services across approximately 22 active Town facilities, with proposals due November 4, 2026, at 2:00 p.m. A pre-proposal conference is scheduled for October 12 at 1:00 p.m. via Microsoft Teams, and mandatory facility walk-throughs occur October 14–15 at 7:30 a.m.

The scope encompasses routine cleaning at frequencies ranging from one to seven times weekly depending on facility type, restroom sanitation, high-touch surface disinfection, floor care, interior and exterior window cleaning, and tenant consumable procurement and stocking (paper products, soap, hygiene supplies, and trash liners). The contractor must maintain facilities to designated APPA Custodial Levels of Cleanliness standards and furnish all labor, materials, equipment, tools, and supplies. Facilities include administrative buildings, police substations, recreation centers, maintenance facilities, and utility operations. The contractor must obtain Workers' Compensation (statutory limits), Commercial General Liability ($1 million combined single limit), and Comprehensive Automobile Liability ($1 million combined single limit) insurance prior to contract execution. Key personnel, including a Project Manager and crew supervisors, require Town approval and cannot be changed without written consent. The contractor is responsible for all background checks, CJIS compliance for designated facilities, I-9 and E-Verify employment verification, and OSHA safety and Hazard Communication compliance.

Pricing is submitted monthly by individual facility on a flat-rate basis covering routine cleaning, equipment, supplies, chemicals, and window cleaning, with separate pricing for emergency call-out services (standard hours, after-hours, and holiday rates), pathogen fogging and facility sterilization, and tenant consumables management including any markup on manufacturer or distributor costs.

The initial contract term is two years with five optional one-year renewal periods. Evaluation criteria are qualifications and experience (35 points), method of approach (35 points), and price proposal (30 points). Sealed proposals are submitted to the Town Clerk at 11000 N. La Canada Drive, Oro Valley, Arizona 85737.