RFP - debt collection services - 102423

The City of College Park, Georgia is issuing a Request for Proposals (RFP) for Debt Collection Services, bid number 102423. The city is seeking a qualified contractor to provide debt collection services for delinquent utility accounts, with an estimated monthly volume of $60,416 and a current backlog of $724,997. The contract term is one year with four optional one-year renewals. Proposals must be submitted by October 24, 2023 at 10:00 am EST. The city will evaluate proposals based on the offeror's background, experience, methodology, reporting capabilities, and proposed commission or percentage-based pricing. The current incumbent provider is LifeQuest Services.

The RFP does not mention any set-aside designations or restrictions on the types of organizations that can respond. There are no geographic restrictions, as the accounts are for City of College Park utility users only. The pricing structure is based on a percentage commission on collected debt, with the current rate setup being up to 1% and the existing vendor collecting 0.05% monthly. The RFP does not specify any funding requirements or sources, or provide details on the current debt collection environment or any existing technology systems that require integration.