RFP 2026-74 LMS-e learning system

Clackamas County is requesting proposals for a comprehensive web-based Learning Management System with integrated off-the-shelf online training content under RFP 2026-74, with proposals due November 5, 2026 at 2:00 PM Pacific Time and questions due October 29, 2026 at 5:00 PM Pacific Time.

The solution must serve approximately 2,800 active county employees across 20 departments with cloud-hosted infrastructure supporting at least 2,800 active users and historical retention for 2,000 inactive users. Required technical capabilities include automated employee data feeds from Oracle PeopleSoft HCM, 24/7 access, Single Sign-On integration with Microsoft Entra ID, SCIM 2.0 user provisioning, and seamless continuity of the county's existing ClearCo course offerings across nine content domains: Business Skills, Communication, Compliance, Cybersecurity, Diversity and Inclusion, Manager and Supervisor Skills, Microsoft Office Suite, Workplace Safety, and Wellness. The platform must support asynchronous, synchronous, blended, and mastery-based learning with delivery, administration, tracking, reporting, and auditing capabilities. The county currently operates 130 internal courses and 2 third-party SCORM courses with approximately 750 monthly completions. PowerDMS integration for policy-related training is noted as a current gap.

Proposals are evaluated on proposer qualifications (0–30 points), ability to meet system objectives and requirements (0–45 points), and fees (0–25 points). Pricing must separately itemize LMS platform licensing, off-the-shelf content access and subscription, implementation, data migration and validation, training, annual maintenance and support, and custom report development, with distinct pricing for Year 0 (contract start through June 30, 2027) and Years 1–4 (fiscal years). Proposers must provide per-user pricing based on 2,800 learners and describe content cost scaling over time. Implementation must complete by June 30, 2027. Required insurance includes Professional Liability ($1 million per occurrence/$2 million aggregate), Commercial General Liability ($1 million per occurrence/$2 million aggregate), Automobile Liability ($500,000 per occurrence), and Cyber Liability ($1 million per occurrence). Proposals must not exceed 20 pages and include implementation timelines, data security measures, compliance certifications, and references from at least three similar public sector clients. Technical support availability is Monday through Friday, 8:00 AM to 5:00 PM Pacific Time.