CareOregon Interpreter Rate Structures 7-13-2026~1.xlsx

XLSX spreadsheet 19 KB Posted

Attached to
RFP 2026-05 Interpreter Services
Solicitation number
S-X26083-00017470
Issued by
Oregon

About this file

This is an interpreter rate structure document for CareOregon, an Oregon health care organization seeking to contract with qualified firms to provide health care interpreter services to its members. The rate structure establishes pricing for multiple service modalities including in-person, telephonic, and video remote interpreting. Services are categorized by language tier, appointment type (clinical and non-clinical), and certified or qualified status. In-person appointments require a minimum of two hours with 15-minute increments for standard rates, or a one-hour minimum with 15-minute increments for alternative rates. Over-the-phone pre-scheduled services require a minimum of 30 minutes followed by per-minute pricing, while on-demand phone services are charged per minute. Video remote interpretation services are priced per minute across all language tiers.

The rate structure reflects three geographic service areas: Portland Metro, Southern Oregon and North Coast, and additional unspecified regions, with corresponding language tier classifications. Spanish interpreters are available in all areas as Tier 1 services, while Tier 1 languages in other regions include Arabic, Cantonese, Mandarin, Russian, Somali, and Vietnamese. Tier 2 encompasses all other languages. American Sign Language (ASL) services are provided with separate Metro-only rates and Joint Community Council/Community Partners for Community Care Options (JCC/CPCCO) region rates. The structure includes provisions for no-shows and interpreter declines with flat fees. The rate document is effective through July 13, 2026, and specific dollar amounts for each service category are referenced but not displayed in the available documentation.

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RFP2026-05 Interpreter Services - Final~1.pdf PDF

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Rates

ModalityLanguage TypeAppt TypeC/Q StatusTime$ PricingNotes
In-personSpanishClinicalYesMin 2 hr, then 15 min increments
In-personSpanishClinicalNoMin 2 hr, then 15 min increments
In-personTier 1ClinicalYesMin 2 hr, then 15 min increments
In-personTier 1ClinicalNoMin 2 hr, then 15 min increments
In-personTier 2ClinicalYesMin 2 hr, then 15 min increments
In-personTier 2ClinicalNoMin 2 hr, then 15 min increments
In-personASL - Metro OnlyClinicalYesMin 2 hr, then 15 min increments
In-personASL - JCC/CPCCOClinicalYesMin 2 hr, then 15 min increments
In-personSpanishClinicalYesMin hr, then 15 min increments
In-personSpanishClinicalNoMin hr, then 15 min increments
In-personTier 1ClinicalYesMin hr, then 15 min increments
In-personTier 1ClinicalNoMin hr, then 15 min increments
In-personTier 2ClinicalYesMin hr, then 15 min increments
In-personTier 2ClinicalNoMin hr, then 15 min increments
In-personASL - Metro OnlyClinicalYesMin hr, then 15 min increments
In-personASL - JCC/CPCCOClinicalYesMin hr, then 15 min increments

In-person - No Show/Int Declined All Clinical All Flat fee

Over the Phone - Pre-scheduledSpanishClinicalYesMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledSpanishClinicalNoMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledTier 1ClinicalYesMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledTier 1ClinicalNoMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledTier 2ClinicalYesMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledTier 2ClinicalNoMinimum 30 minutes, then per minute
Over the Phone - On DemandSpanishClinicalYesPer minute
Over the Phone - On DemandSpanishClinicalNoPer minute
Over the Phone - On DemandTier 1ClinicalYesPer minute
Over the Phone - On DemandTier 1ClinicalNoPer minute
Over the Phone - On DemandTier 2ClinicalYesPer minute
Over the Phone - On DemandTier 2ClinicalNoPer minute
Video Remote InterpretationSpanishClinicalYesPer minute
Video Remote InterpretationSpanishClinicalNoPer minute
Video Remote InterpretationTier 1ClinicalYesPer minute
Video Remote InterpretationTier 1ClinicalNoPer minute
Video Remote InterpretationTier 2ClinicalYesPer minute
Video Remote InterpretationTier 2ClinicalNoPer minute
Video Remote InterpretationASLClinicalYesPer minute
In-personSpanishNon-ClinicalNoMin 2 hr, then 15 min increments
In-personTier 1Non-ClinicalNoMin 2 hr, then 15 min increments
In-personTier 2Non-ClinicalNoMin 2 hr, then 15 min increments
In-personASLNon-ClinicalNoMin 2 hr, then 15 min increments
In-personSpanishNon-ClinicalNoMin hr, then 15 min increments
In-personTier 1Non-ClinicalNoMin hr, then 15 min increments
In-personTier 2Non-ClinicalNoMin hr, then 15 min increments
In-personASLNon-ClinicalNoMin hr, then 15 min increments

In-person - No Show/Int Declined All Non-Clinical No Flat fee

Over the Phone - Pre-scheduledSpanishNon-ClinicalNoMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledTier 1Non-ClinicalNoMinimum 30 minutes, then per minute
Over the Phone - Pre-scheduledTier 2Non-ClinicalNoMinimum 30 minutes, then per minute
Over the Phone - On DemandSpanishNon-ClinicalNoPer minute
Over the Phone - On DemandTier 1Non-ClinicalNoPer minute
Over the Phone - On DemandTier 2Non-ClinicalNoPer minute

Tiers

Portland MetroSouthern Oregon and North Coast
SpanishSpanishSpanish
Tier 1ArabicN/A
Cantonese
Mandarin
Russian
Somali
Spanish
Vietnamese
Amharic
Burmese
Persian/Farsi
Romanian
Dari
Ukrainian
Korean
Tier 2All other languagesAll other languages

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