RFP 2024-17 Market Research Services

CareOregon is seeking market research services through RFP 2024-17 for multiple healthcare-related organizations, including CareOregon Advantage, Columbia Pacific CCO, Jackson Care Connect, and CareOregon Dental. The procurement aims to contract with one or more market research firms capable of conducting comprehensive research methodologies such as surveys, in-depth interviews, focus groups, and other data collection approaches. Successful proposers must demonstrate expertise in healthcare terminology, regulatory requirements, data security, and experience working with vulnerable populations. The contract period is from January 1, 2025, through December 31, 2026, with potential two-year renewal options. Proposals are due by September 30, 2024, at 2:00 PM Pacific Time, with an extended deadline from the original September 23 date. Required deliverables include a menu of research services, clear research reports, robust data collection instruments, and the ability to support ongoing and ad-hoc research projects. Evaluation criteria will likely focus on proposers' general qualifications, scope of work capabilities, equity and diversity efforts, and proposed fee structures.

While no specific set-aside designations are explicitly mentioned, CareOregon has already identified three apparent successful proposers: Cascade Strategies Inc, Different Kind Inc, and Press Ganey Associates LLC. The organization intends to award contracts to multiple firms, potentially selecting vendors that specialize in specific quantitative or qualitative research methodologies. Although no precise budget range is provided, CareOregon indicated they will cover research participant incentive costs and noted the existence of incumbent firms in this work. The procurement appears open to various market research firms that can meet the technical and operational requirements. Interested vendors must be prepared to integrate with CareOregon's existing research infrastructure and demonstrate capabilities across diverse research approaches. Contract award is contingent upon successful negotiations, and CareOregon reserves the right to revoke awards if satisfactory terms cannot be established.