RFP 16-26 IT Consulting Services

New Smyrna Beach Utilities is requesting proposals for comprehensive ERP replacement consulting services under RFP 16-26, with proposals due September 10, 2026 at 2:30 PM via VendorLink and bid opening at 3:00 PM the same day. Addendum No. 1, issued July 22, extended the original August 18 deadline; proposers must acknowledge receipt of the addendum with their submission.

The scope encompasses full-lifecycle ERP transformation: assessment, RFP development, vendor selection, business process reengineering, solution design, data migration, implementation, training, and support transition. The RFP requires demonstrated expertise in replacing Microsoft Dynamics GP with modern cloud-based or hybrid platforms (Dynamics 365, NetSuite, SAP, Acumatica, or Infor) and designing and implementing enterprise SIEM solutions (Microsoft Sentinel, Splunk, IBM QRadar, or CrowdStrike Falcon LogScale). The project timeline spans six phases from December 2026 through December 2029, with critical milestones: assessment completion by December 31, 2026; RFP and selection by April 30, 2027; design and planning by August 31, 2027; build and migration by April 30, 2028; testing and cutover by February 28, 2029; and transition closeout by December 31, 2029. The contract includes a 120-day hypercare support period following production cutover. The initial term is one year with options to renew for up to three additional one-year periods; unit prices remain firm for the initial year and are subject to adjustment consideration prior to renewal.

Proposers must comply with Florida cybersecurity standards, NIST Cybersecurity Framework 2.0, the Florida Public Records Act, and data residency requirements mandating all data remain exclusively within the United States with no offshore access. Required submissions include drug-free workplace certifications, non-collusion affidavits, W-9 forms, vendor applications, questionnaires, and foreign country of concern attestations.

Evaluation weights: proven ERP transformation track record (20 points), SIEM design and integration experience (20 points), proposed methodology and project governance (20 points), cost and timeline estimates (15 points), project references (15 points), cultural fit and communication effectiveness (5 points), and compliance form completion (5 points). New Smyrna Beach Utilities reserves the right to award to the best overall proposal regardless of price, reject all proposals, or make multiple or split awards.