RFI - michigan lottery information system

The Michigan Department of Lottery has issued a Request for Information (RFI 19-17) seeking comprehensive information system solutions to support licensing and enforcement activities for gaming entities across multiple jurisdictions including Grand Traverse County and Lansing City. The procurement targets a custom or commercial off-the-shelf (COTS) information system capable of supporting approximately 30,000 external users and 50+ internal users, with critical functionality including remote access, data acceptance through multiple channels, audit trails, mass correspondence generation, electronic form submissions, online payments, and integration with existing accounting systems like Great Plains. Key system requirements include GIS capabilities, advanced search functions, inventory management tools, inspection and compliance program support, and performance measures focused on timeframe adherence, quality, reliability, responsiveness, and cost-effectiveness. The RFI was originally posted on April 1, 2019, with a deadline for submitting questions on April 15, 2019, and a final response deadline of May 13, 2019. Vendors are required to provide extensive information about their organization, including company details, contact information, prior experience, organizational structure, mission statement, development processes, and potential compensation models.

The RFI does not explicitly mention specific set-aside designations or restrictions on responding organizations. The Michigan Lottery is currently using an in-house developed application running on Microsoft Windows and is open to COTS solutions that can integrate with their existing Microsoft Office 365 environment. The department has confirmed allocated funding for the project and anticipates issuing a formal Request for Proposals (RFP) within six months. Technical submissions must be made through the SIGMA procurement system, and some potential vendor meetings may require in-person attendance while others can be conducted via phone. The technical contact for this RFI is Lucy Kish, who can be reached at (517) 335-5683 or Kish1@michigan.gov. While specific budget ranges are not detailed in the documents, the comprehensive system requirements suggest a significant investment in a robust, scalable information management solution for gaming licensing and enforcement activities.