RFI - michigan lottery field inspections system

The Michigan Department of Lottery is conducting a Request for Information (RFI) for a comprehensive Field Inspections System to replace the current Capstone application. The procurement seeks custom off-the-shelf solutions to manage field inspection activities for various gaming entities including retailers, organizations, bingos, charity game tickets, special charity games, raffles, halls, and suppliers throughout Michigan. Key system objectives include enabling remote inspections, storing and synchronizing inspection data, tracking licenses and meetings, generating reports, and supporting administrative functions. Specific technical requirements involve maintaining a central data repository, searching and prepopulating forms from the CGIS database, tracking charity gaming complaints, generating statistical reports, and managing licensing information. The RFI was issued on April 1, 2019, with a deadline for submitting questions by April 15, 2019, and a response deadline of May 13, 2019. Respondents are expected to provide comprehensive details about their company, including prior experience, organizational structure, software development processes, and preferred compensation models, with an emphasis on performance measures such as consistent quality, reliability, responsiveness, and cost-effectiveness.

The RFI does not explicitly specify set-aside designations or restrictions on responding organizations. While no specific budget range is mentioned, the document indicates this is a market research exercise to understand best practices and potentially develop a future Request for Proposals (RFP). All responses will be considered the property of the State of Michigan and are subject to disclosure under the Michigan Freedom of Information Act. The procurement covers jurisdictions including Grand Traverse County and multiple areas within Lansing City, suggesting a statewide implementation scope. The State is seeking innovative solutions that can improve upon the existing Capstone application, with a focus on comprehensive, flexible, and efficient inspection management technology. Respondents should be prepared to demonstrate their capacity to deliver a robust, adaptable system that meets the complex needs of the Michigan Lottery's field inspection requirements, with potential for future system expansion and integration.