RFI I50437- MARTA On the Go Application Replacement

Closed State & local contract opportunity Posted

Solicitation number
PE-97100-NONST-2024-000000021
State
Georgia
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
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Opportunity details come from ssl.doas.state.ga.us. Updated .

About this opportunity

The Metropolitan Atlanta Rapid Transit Authority (MARTA) has issued a Request for Information (RFI) to gather information from leading firms to develop the scope requirements for replacing and enhancing MARTA's existing mobile application, MARTA On-the-Go (MOTG). The primary goal is to deliver a unified, high-quality, multi-purpose native iOS and Android mobile application for MARTA riders to access a wide range of services, including trip planning, route and stop schedules, next train/bus information, interactive mapping, real-time vehicle location tracking, payment and fare account management, on-demand transit discovery and booking, incident reporting, and alerts. The RFI provides a detailed overview of the desired functionalities and poses several questions to respondents regarding their platform capabilities. Responses are due by February 12, 2024 at 2:00 p.m. local time, with MARTA reserving the right to conduct follow-up meetings and review sessions.

The RFI does not mention any set-aside designations or restrictions on the types of organizations that can respond. It also does not list any incumbent vendors or current contractors, nor does it provide any information on possible award values or budget ranges. However, the RFI indicates that MARTA is currently procuring a new Automated Fare Collection (AFC) system and on-demand transit service, and intends to fully integrate those systems into the new mobile application. MARTA is also in the process of procuring a replacement enterprise Customer Relationship Management (eCRM) system, which is expected to serve as the "source of truth" for rider accounts and preferences across all MARTA customer applications.

Opportunity text

The primary goal of the MOTG replacement is to deliver a unified, high-quality, multi-purpose native iOS and Android mobile application for MARTA riders to access MARTA information and services.

Files

File Type Posted
RFI I50437_ MARTA On the Go Application Repla.pdf PDF

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