Revelation Software Concepts

Leon County and the Florida Department of Revenue are pursuing a single-source procurement for annual support of the Rev-Trac Software Tool, a specialized configuration management solution for SAP environments. This procurement covers a one-year support contract with Revelation Software Concepts, spanning from July 1, 2025, through June 30, 2026. The procurement is being conducted in accordance with Florida Statutes sections 120.57(3) and 287.057(3), with a notice posted on March 31, 2025. Prospective vendors must submit written information regarding their ability to supply the requested services via email to the designated contact, with submissions due no later than 4:30 P.M. ET on April 21, 2025. The procurement specifically seeks comprehensive software support, including 24x7 desk access, updates, patches, upgrades, and multiple support channels such as direct phone contact, a 24/7 help desk, email, and website support, with most support calls targeted for response within 20-30 minutes. Unique requirements include the software's ability to provide internal locking of SAP objects during the software development lifecycle and preventing transport errors.

This procurement appears to be a non-competitive, single-source acquisition with no explicit set-aside designations or restrictions on responding organizations. Revelation Software Concepts is identified as the sole provider due to Rev-Trac being the only change management software product installed within the agency's SAP environment and the only such tool certified by SAP for installation. The estimated contract value is $58,000.00, covering support for the initial system and additional support for SAP BW and CRM modules. The procurement targets a specific technological infrastructure, requiring integration with the existing SAP environment and leveraging Rev-Trac's unique capabilities in change management. No incumbent vendor information beyond Revelation Software Concepts is provided, and the opportunity does not specify disadvantaged enterprise participation goals or preferences. The contract represents a targeted, specialized procurement focused on maintaining critical software infrastructure for the Florida Department of Revenue's SAP system.