PUR_7776_.pdf
PDF 19 KB Posted
- Attached to
- Revelation Software Concepts State and local contract opportunity
- Solicitation number
- SS-12147
- Issued by
- Leon County, Florida
About this file
This is a Description of Intended Single Source Purchase (PUR 7776) document from the Florida Department of Revenue seeking annual support for the Rev-Trac Software Tool, a configuration management solution. The document covers a one-year support contract with Revelation Software Concepts for the period of 07/01/2025 through 06/30/2026, with support fees for the initial system and additional support for SAP BW and CRM modules. The posting date is 3/31/25, with the last day for receipt of information being 4/21/25, and the document is posted in accordance with Florida Statutes sections 120.57(3) and 287.057(3).
The estimated dollar amount for this single-source acquisition is $58,000.00, with Revelation Software Concepts identified as the sole provider due to Rev-Trac being the only change management software product installed inside the SAP environment. The software provides unique benefits including internal locking of SAP objects during the software development lifecycle, preventing transport errors, and being the only change management tool certified by SAP for installation within the SAP environment. The support includes 24x7 desk access, updates, patches, upgrades, and multiple support channels including direct phone contact, a 24x7 help desk, email, and a website support area, with most support calls responded to within 20-30 minutes.
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Text version
PUR 7776 (01/16) Page 1 of 3 60A-1.045, F.A.C.
DESCRIPTION OF INTENDED
SINGLE SOURCE PURCHASE
(PUR 7776)
AGENCY: Florida Department of Revenue
TITLE: Revelation Software Concepts, Rev-Trac Software Tool Support (Configuration Management Tool) Short description of the commodity or service desired: Provide support for the Department's Rev-Trac Software System.
CONTACT
Name: Edwin Valla Address: Building 2-1600; 2450 Shumard Oak Blvd, Tallahassee, FL 32399 Telephone: 850-717-7567 Email: edwin.valla@floridarevenue.com
Internal tracking number, if any: 24/25-66
Date posted: 3/31/25 Last day for receipt of information: 4/21/25
This description of commodities or contractual services intended for purchase from a single source is posted in accordance with Sections 120.57(3) and 287.057(3), Florida Statutes, and will remain posted for a period of at least 7 business days.
Commodity or Contractual Service Required (commodity or United National Standard Products and Services Code (UNSPSC), manufacturer, model, and description, as appropriate):
81112200 Software Maintenance and Support. Enterprise Level Software: Maintenance for the Rev-Trac product, manufactured by Revelations Software Concepts. Rev-Trac is an end-to-end SAP change management solution which controls changes from request to automated delivery of transports. Rev-Trac is integrated within SAP and utilizes SAP logon security.
Quantity or Term (as appropriate):
Term: One year of support beginning 07/01/2025 and ending 06/30/2026 Specifics are as follows:
1 Rev-Trac annual support fees (Initial System) 1 Rev-Trac annual support fees for the SAP BW and CRM
Requestor (division, bureau, office, individual, as appropriate):
Terri Stone, Florida Certified Contract Manager Florida Department of Revenue Information Services Program Building 2 2450 Shumard Oak Blvd Tallahassee, FL 32399
PUR 7776 (01/16) Page 2 of 3 60A-1.045, F.A.C.
Performance and/or Design Requirements (e.g. intended use, function or application, compatibility, requirements; reference to policy, rule, statute or other act of the Legislature, etc., as appropriate):
Rev-Trac Support The Support Fees Provide:
24x7 Desk Access Updates and Patches Upgrades Rev-Trac Users Access Support Four Ways:
Direct phone contact to the support team Phone contact to the 24X7 Rev-Trac Help Desk E-mail Website Support Area Hot line support is facilitated through the Rev-Trac 24x7 Help Desk (toll-free call) where problems are logged and an escalation procedure followed depending on the nature of the problem logged.
Most calls are responded to within 20-30 minutes, if not sooner. Every support request or inquiry is logged and tracked through its conclusion, which may require an appropriate e-mail response, bug fix, Rev-Trac update recommendation, or new development.
Intended Single Source:
Revelation Software Concepts Pty Ltd, Suite 102, 351 Burwood Highway, Forest Hill, VIC 3131, Australia
Estimated Dollar Amount:
$ 58,000.00
Justification for single source acquisition (what is necessary and unique about the product, service or source; steps taken to confirm unavailability of competition, as appropriate):
Rev-Trac is the only change management software product that is installed inside the SAP environment, whereas, other products are external to the SAP environment. This provides internal locking of SAP objects during the life cycle of software development from development to production, preventing simultaneous coding/overlaying of application code. This exclusively prevents transport errors (in a proactive manner) because of human error of improper sequencing inside SAP and also prevents errors resulting from development of identical objects. Rev-Trac is the only change management tool that is certified by SAP for installation inside the SAP environment. This provides advanced management and monitoring support for a SAP environment.
Approved By (names & titles, as appropriate, e.g., requestor, requestor management, information systems, budget, purchasing):
Jimmie Harrell, Program Director Stephanie Causey, Program Manager Zachary Hoskins, OMC Manager Terri Stone, Florida Certified Contract Manager Edwin Valla, Procurement Analyst
PUR 7776 (01/16) Page 3 of 3 60A-1.045, F.A.C.
Prospective vendors are requested to provide information regarding their ability to supply the commodities or contractual services described. If it is determined in writing by the agency, after reviewing any information received from prospective vendors, that the commodities or contractual services are available only from a single source, the agency shall: provide notice of its intended decision to enter a single-source purchase contract in the manner specified in Section 120.57(3), F.S.
File details come from the government source that posted it. Updated .