Request for Proposals Emergency Medical Services with Mobile Intensive Care Unit

The City of Edinburg, located in Hidalgo County, Texas, is soliciting Request for Proposals (RFP) for Emergency Medical Services with Mobile Intensive Care Unit (MICU) services. The procurement seeks a qualified ambulance service provider to deliver comprehensive 9-1-1 emergency medical services, including paramedic-level care, patient transportation, and emergency response. Proposers must maintain a minimum of six dedicated Mobile Intensive Care Units operating 24/7, achieve an eight-minute response time for 90 percent of emergency calls, and comply with Federal KKK-A-1822 or National Fire Protection Agency 1917 standards for ambulances. Key qualification requirements include a minimum of five years of corporate ambulance service experience, current Texas Department of State Health Services licensing, and at least two years of 9-1-1 EMS service experience in a comparable Texas community. The RFP evaluation will use a 100-point scoring system across ten criteria, including municipal experience, service provisions, technological capabilities, asset dedication, incident support capacity, staffing qualifications, backup ambulance availability, disaster response experience, fleet characteristics, and facility redundancy. Proposal submissions are due on January 6, 2026, at 3:00 p.m., with proposals to be submitted electronically through the City's procurement portal or delivered to the City Secretary's Office.

The RFP does not specify specific set-aside designations or restrictions on respondent types. Three potential bidders have been identified on the bidders list: City of Pharr EMS, Med-Care EMS, and Global Medical Response. The successful proposer will be required to maintain comprehensive insurance coverage, including Commercial Auto, General Liability, and Professional Liability policies with minimum amounts of $500,000 per person and $1,000,000 per occurrence, plus an excess/umbrella coverage of $3,000,000. A performance bond of $100,000 must be issued within 30 days of contract execution. The contract term is five years with potential annual renewals by mutual consent. While specific budget ranges are not explicitly stated, the RFP indicates that the City will pay a rate not exceeding those outlined in City Ordinance No. 2012-3546, and the provider will receive five dollars per emergency call. The procurement process allows the City to hold proposals for 90 days without action and reserves the right to award one or no contract based on the evaluation criteria.