Request for Information - Duress System

The Oregon Department of Human Services (ODHS), specifically the Office of Developmental Disabilities Services (ODDS) Stabilization and Crisis Unit (SACU), is conducting a Request for Information (RFI) to identify potential approaches for implementing an emergency duress system solution for direct support crisis staff working in 20 group homes along the I-5 corridor from Portland to Eugene. The RFI seeks industry expertise to develop a comprehensive emergency assistance system that includes consultation, planning, design, installation, training, location tracking, monitoring, panic buttons, wearable devices, sound and lighting systems, event recording, reporting, and technical support. Key objectives include creating a robust emergency response mechanism for staff serving approximately 100 individuals in crisis support environments. Respondents are expected to provide detailed information about their proposed solutions, including system capabilities, technological integration, and operational frameworks. The RFI responses are due by June 2, 2023, at 5:00 PM, with the primary goal of gathering information to potentially develop a future competitive selection process that could result in a contract.

While the RFI does not specify specific set-aside designations or restrictions on responding organizations, it requires comprehensive technological and operational expertise in emergency response systems. Respondents are requested to describe their cost structures, including potential volume-based discounts for services, devices, and files. The document explicitly states that ODHS will not reimburse any expenses incurred by participants in preparing RFI responses. Although no specific budget range is provided, the complexity of the requested system suggests a potentially significant investment in technology and services. The RFI indicates that the information collected will be used to inform a future competitive procurement process, meaning interested vendors should provide detailed, innovative solutions that demonstrate their capability to meet the unique emergency support needs of the SACU group homes.