Replacement Public Safety Software

Portage County is leading a multi-jurisdictional procurement for a comprehensive public safety software system on behalf of Portage County, the City of Stevens Point, the Village of Plover, and the University of Wisconsin-Stevens Point. The Request for Proposal (RFP #2020-01) seeks an integrated solution that includes a Computer Aided Dispatch (CAD) system, Records Management System (RMS), Field-Based Reporting (FBR) system, Jail Management System (JMS), and Mobile Data Computer System (MDC), all to be provided by a single vendor with minimal third-party interfaces. Key requirements include the vendor having a minimum of ten years' experience, demonstrated expertise with multi-jurisdiction public safety systems, and the ability to perform all work, training, customer support, and data storage within the United States. Proposals were due by 2:00 PM on March 19, 2020, with interviews and demonstrations scheduled for early May 2020, and a projected contract initiation in July-August 2020. The initial contract term is three years, with options to renew for up to three additional two-year periods. Evaluation criteria will likely include vendor experience, system capabilities, implementation approach, and overall solution comprehensiveness. Implementation and user acceptance testing is estimated for late 2020 through early 2021.

The current system utilizes TriTech Software Systems (VisionCAD, VisionMobile, Inform RMS, Inform FBR, and Inform Jail), requiring comprehensive data migration of all CAD, RMS, and Jail records with attachments to the new system. No specific set-aside designations or restrictions for disadvantaged enterprises were mentioned in the documentation. The procurement requires 24/7 critical system support with a 99.999 percent uptime guarantee, and pricing is structured with 25 percent payment at four key milestones: contract execution, delivery and installation, go-live, and final acceptance. The system must interface with ImageTrend Elite for Fire and ID Networks for LiveScan. While a specific budget range was not explicitly stated, the procurement involves 27 total mobile units (20 for the Portage County Sheriff's Office and 7 for EMS) and appears to favor a subscription-based model with potential yearly maintenance charges. The county reserves the right to negotiate final contract terms and pricing, and may request best and final offers from top-scoring proposers.