Renewal of Labworks Assist Support Plan

The Texas Commission on Environmental Quality (TCEQ) is requesting offers for renewal of a Labworks Assist Support Plan for the agency's Laboratory Information Management System (LIMS) software at the TCEQ Sugar Land Laboratory, with offers due August 27, 2026 at 1:00 p.m. Central Time. TCEQ has identified this item as potentially proprietary to one vendor but strongly encourages offers from all qualified respondents.

The scope covers support services for production and test LIMS environments customized for TCEQ, including software and documentation updates, 800 support phone line and help desk access, email support, remote support sessions, an escalation process, access to Labworks webinars and workshops, and five days of remote project management services scheduled in advance. The current system configuration includes a 15-user Labworks Oracle System, Process Scheduler, Laboratory Personnel Training, Labworks Explorer (read-only), Report Designer, a custom interface for ICPMS, and the Labworks Inventory Module.

The contract period runs September 1, 2026 through August 31, 2027, and may be renewed up to three one-year periods by amendment. TCEQ may increase the maximum obligation by an amount up to the original maximum obligation upon renewal. Pricing is firm and fixed with all costs fully loaded.

Subcontracting opportunities have not been identified by TCEQ, though respondents may include a subcontracting plan if their proposal includes subcontracting or if the contract value exceeds $90,000 including all renewals. Vendors must carry workers' compensation insurance, commercial general liability insurance with minimum coverage of $1 million per occurrence, and commercial automobile liability insurance of $500,000 per person. Responses must be submitted electronically as a single searchable PDF through TCEQ's Send portal. Questions were due August 18, 2026 at 12:00 p.m. Central Time, with anticipated TCEQ responses on August 21, 2026. Solicitation number is 582-26-17351.