Renewal Notice Case Management Software Maintenance and Support

The State of Illinois Chief Procurement Office on behalf of the Toll Highway Authority is exercising a two-year renewal option on Contract 23-0174 for case management software maintenance and support, with the renewal period running October 1, 2026 through September 30, 2028 and up to six additional years of renewals available under the original contract terms. This is a renewal notice, not a new solicitation; no response or action is required from vendors not currently under contract.

The case management and workflow solution supports the Tollway Inspector General's office in managing investigative cases and maintaining historical records of closed matters. Column Case Management is the awarded vendor under Bid Number B-54159. The renewal carries a Business Enterprise Program utilization component with Betis Direct LLC identified as a BEP subcontractor representing 6 percent of the contract amount.

The two-year renewal is valued at $113,189.92, increasing the contract's cumulative upper dollar limit from $155,650.20 to $268,840.12. The original procurement vehicle was solicitation B-41456. The State Procurement Officer signed the Renewal Notice of Award on September 23, 2026.