Real Time Crime Center - Software

The City of Goodyear Police Department is seeking proposals for a Real-Time Crime Center (RTCC) Software Platform through a Request for Proposal (RFP) process. The procurement aims to acquire a comprehensive software solution that will serve as a central hub for real-time data integration, situational awareness, and analytical support for public safety operations. The software platform must provide robust capabilities, including integration with existing systems like Tyler Technologies CAD and RMS, video management, mapping and geospatial visualization, analytics and reporting, alerting and notifications, collaboration tools, and access controls. The system specifications require support for at least 1,000 video feeds, 50+ integrated data sources, and maintenance of 99.5% uptime with disaster recovery capabilities. Proposal responses are due on December 3, 2025, at 3:00 pm Arizona Time, with a public opening via Microsoft Teams. The evaluation will be weighted across four key criteria: Firms Similar Experience and Expertise (25%), Staff Assignments and Experience (25%), Method of Approach/Compliance with RFP (30%), and Price/Cost Consideration (20%). The initial contract term is two years, with options to renew for three additional two-year periods, not to exceed eight years total.

The RFP does not specify any specific set-aside designations or restrictions on responding organizations. The procurement is for a police department serving approximately 116,000 residents with 185 sworn officers, indicating a mid-sized municipal public safety technology project. No incumbent vendors or current contractors are mentioned in the available documentation. The system will need to integrate with existing Tyler Technologies Computer-Aided Dispatch (CAD) and Records Management System (RMS), suggesting potential compatibility requirements for respondents. While a specific budget range is not explicitly stated, the comprehensive technical requirements and evaluation criteria suggest this is a significant technology investment for the City of Goodyear. The city noted that it will not consider tax in determining the lowest cost and will pay all applicable taxes, which may provide some financial flexibility for vendors preparing their proposals.