Purchase of KnowBe4 Security Awareness Training and Phishing Prevention Subscription for Chatham County

Chatham County, Georgia is soliciting bids for the purchase of KnowBe4 Security Awareness Training and Phishing Prevention subscription services through Invitation to Bid (ITB) No. 26-0003-2. The procurement specifically seeks two key items: a KnowBe4 Security Awareness Training Subscription Diamond for 2,200 users and a KnowBe4 PhishER Plus Subscription, both to be acquired for a three-year term. Vendors must obtain pricing through KnowBe4's Enterprise Account Manager, Jenna Larson, to ensure quote accuracy. The bid opening is scheduled for 2:00 PM on January 30, 2026, with sealed bids to be submitted online through the Chatham County Purchasing Portal. Evaluation criteria will include vendor responsiveness, capability, past performance, inspection, testing, quality, delivery, and suitability for the agreement. Bidders are required to provide annual pricing for the three-year subscription period and submit a minimum of three references related to the proposed specifications. The County reserves the right to reject any or all bids and to waive irregularities or technicalities.

The procurement has established a 30 percent combined Minority/Woman Business Enterprise (M/WBE) participation goal, requiring bidders to demonstrate good faith efforts in subcontracting with qualified M/WBE vendors. For this specific procurement, vendors are not required to obtain a Tax Certificate, general contractors license, or certificate of insurance. The solicitation includes comprehensive documentation requirements, including various certifications related to drug-free workplace compliance, non-discrimination, E-Verify authorization, and immigration status verification. While a specific budget range is not explicitly stated, the procurement is for a three-year subscription with annual payment terms. Notably, KnowBe4 is the County's only approved Security Awareness Training platform, and no alternate solutions will be accepted. Vendors must comply with standard County requirements, including employment eligibility verification procedures and other administrative and regulatory standards.