Preventive Maintenance and Service of Overhead Roll-Up Doors and Rolling Gates

The City of Orlando is seeking a qualified contractor to provide comprehensive preventive maintenance, repair, and emergency repair services for overhead roll-up doors and rolling gates across multiple municipal facilities. The solicitation (IFB26-0035) covers approximately 368 electric-operated overhead roll-up doors and 52 rolling gates located at various city departments including Leisure and Education, Facilities, Fire, Police, Parks and Recreation, Public Works, and Clerk's office. Required services include annual and quarterly preventive maintenance, with mandatory 24/7 emergency response capabilities and a two-hour maximum emergency call response time. Contractors must demonstrate a minimum of five years of experience in overhead door and gate maintenance, provide verifiable references, and be an authorized Overhead Door Corporation distributor or prove ability to purchase OEM parts. Key submission requirements include flat-rate pricing per door/gate, hourly labor rates for repairs, material markup percentages, and comprehensive documentation including insurance certificates, technician qualifications, and dealer authorization. The non-mandatory pre-bid conference is scheduled for December 18, 2025, at 1:00 PM via Microsoft Teams, with written questions due by January 12, 2026, and electronic bids due January 22, 2026, at 2:00 PM through the City's e-Procurement Portal.

The solicitation does not explicitly outline set-aside designations for disadvantaged enterprises or specify restrictions on responding organizations beyond the technical qualifications. The contract term is three years from approval, with options to renew for two additional 12-month periods, potentially extending up to 60 months total. While specific budget ranges are not disclosed, the comprehensive inventory of 291 overhead doors and 52 rolling gates suggests a substantial service contract. The City will provide funding for non-recurring parts, while the contractor will be responsible for routine maintenance and reoccurring parts like drive belts and rollers. Required insurance includes Workers' Compensation, Commercial General Liability ($1,000,000 combined single limit), and Comprehensive Automobile Liability ($1,000,000 combined single limit). Facilities are geographically distributed throughout Orlando, including locations in Oviedo, with diverse facility types ranging from fire stations and police facilities to wastewater treatment plants, parks, and municipal maintenance centers. The City reserves the right to amend the contract to add additional doors and gates as needed.