Preventative Maintenance and Repairs for Water Softener and Deionization (DI) Systems

The City of Tucson's Business Services Department is seeking qualified vendors to provide preventative maintenance and repairs for water softener and deionization (DI) systems through Request for Quote (RFQ) No. 240111. The procurement targets comprehensive service for two primary locations: the Tucson Police Department Crime Lab and the Northwest Bus Maintenance Facility. Vendors must perform biweekly site visits, conduct thorough system inspections, diagnostics, repairs, and testing, with detailed documentation and client communication requirements. Key deliverables include preventive maintenance services and on-call repair capabilities, with contractors required to provide hourly rates for both regular and after-hours service and a parts markup not exceeding 10%. Contractors must meet stringent personnel qualifications, including undergoing background investigations and maintaining professional conduct standards. The RFQ was published on March 21, 2024, with a question submission deadline of April 2, 2024, and a proposal submission deadline of April 11, 2024.

The contract does not specify specific set-aside designations or restrictions for disadvantaged enterprises. Contractors must provide comprehensive insurance coverage, including commercial general liability, commercial automobile liability, and workers' compensation, with the City of Tucson named as an additional insured. The initial contract term is one year, with options to renew for four additional one-year periods. The total contract value is capped at $100,000, with pricing structured around flat-rate fees for preventive maintenance and on-call repair services. Pricing will differentiate between regular business hours and after-hours/holiday periods. No incumbent vendors are explicitly mentioned in the documentation. Potential vendors must demonstrate technical expertise in water softener and deionization system maintenance, with a focus on comprehensive service delivery and adherence to the city's strict operational and communication protocols.