Pre-Solicitation for EDD ICMS

This is a pre-solicitation issued by the California Department of Technology (CDT) on behalf of the Employment Development Department (EDD) for their Integrated Claims Management System (ICMS) project. The ICMS will consolidate and modernize EDD's claims management processes for unemployment insurance, disability insurance, and paid family leave programs. The scope includes requirements gathering, system implementation, data migration, and ongoing maintenance and operations. Key deliverables include a cloud-based solution with capabilities for appeals processing, claim filing, eligibility determination, payment processing, and integration with external systems. Respondents must have a minimum of 5 years' experience implementing large-scale, complex IT projects and demonstrate expertise in areas like claims management, data management, enterprise content management, and cloud services. Evaluation will consider factors such as technical approach, implementation timeline, staff qualifications, and cost.

The state is not setting aside any portion of this contract for specific business categories. The current incumbent vendor is not specified. The total contract value is estimated to exceed $15 million over the initial 5-year term, with options for up to 3 additional 1-year extensions. Funding will come from the state of California, though the exact budget amount is not provided. Interested parties are encouraged to submit detailed feedback on the draft solicitation documents by June 12, 2024, prior to the anticipated release of the formal Request for Proposal.