Phonathon Services
Closed State & local contract opportunity Posted
- Solicitation number
- RFP-731-24-009-DW
- State
- Texas
- Responses due
Opportunity facts
- Jurisdictions
- NIGP code
Opportunity details come from txsmartbuy.com. Updated .
About this opportunity
The Texas Woman's University (TWU) Division of University Advancement and Alumni Engagement is seeking proposals from qualified providers to deliver a comprehensive annual giving program through a Phonathon service. The selected provider will partner with TWU to achieve fundraising and alumni engagement goals, including increasing participation, total unique donors, and overall annual fund dollars, as well as cultivating a strong annual giving culture. The provider must demonstrate their ability to meet key deliverables such as achieving at or above industry standard Phonathon pledge fulfillment, offering optional services to enhance the Phonathon or other fundraising efforts, and providing detailed reporting and analysis. Proposals are due by April 19, 2024 at 2:00 PM CT, and the initial contract term is anticipated to be one year with up to three one-year renewal options.
TWU is committed to promoting opportunities for Historically Underutilized Businesses (HUBs) and requires a HUB Subcontracting Plan for proposals exceeding $100,000. The RFP does not mention any incumbent vendors or current contractors, nor does it provide any information on existing infrastructure or technology that requires integration. TWU will consider all responsive proposals and award the contract(s) based on best value criteria, but the RFP does not specify any award values or budget ranges.
Opportunity text
TWU Division of University Advancement and Alumni Engagement is requesting a Phonathon service provider to work with the Division to deliver a comprehensive successful annual giving program through the incorporation of a proven Phonathon program. The plan must define the best organizational structure and operational and tactical approaches, resulting in a cost effective delivery with maximum results. The plan will need to identify TWU's key brand equity elements and determine how the Division can effectively and efficiently leverage those elements to increase donations among alumni and other constituent groups through a Phonathon program. The Division will consider both off-campus and on-campus call center models. The provider will demonstrate how they will:
A. Be an active partner in achieving the Division's fundraising and alumni engagement goals.
B. Achieve an increase in participation and total unique donors.
C. Increase overall annual fund dollars.
D. Cultivate a strong annual giving culture.
E. Achieve at or above industry standard Phonathon pledge fulfillment by securing gifts via credit card.
F. Offer optional services available that would enhance the performance of the Phonathon or other fundraising efforts when combined with a Phonathon program.
G. Provide detailed reporting and analysis on a regular basis during the program and upon its annual completion.
The provider must submit a detailed plan of how they will meet the requirements of this RFP. The provider must describe its understanding of the project as outlined in this Scope of Work and a plan for accomplishing these tasks.
Files
| File | Type | Posted |
|---|---|---|
| ESBD_File_354224_RFP-731-24-009-DW.pdf |
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