Pharmacy Management Services

The State of Maine Department of Health and Human Services has issued Request for Proposals (RFP) #202602018 for comprehensive pharmacy management services to support operations at Dorothea Dix Psychiatric Center (DDPC), Riverview Psychiatric Center (RPC), and Capital Community Clinic (CCC). The procurement seeks a single qualified vendor to deliver on-site pharmacy operations Monday through Friday from 8:00 a.m. to 4:30 p.m. Eastern Time, excluding specified holidays, supplemented by remote pharmacist coverage providing 24-hour medication management oversight during off-hours and holidays. The required staffing structure includes one Director of Pharmacy (1.0 FTE), three Pharmacists (3.0 FTEs), one Clinical Coordinator (1.0 FTE), and two Pharmacy Technicians (2.0 FTEs) distributed across the psychiatric centers. The contractor must ensure 100 percent order delivery within three hours, 100 percent STAT/NOW order delivery within one hour, zero Pharmacy Conditions of Participation violations, and 100 percent clinical consultation response within 24 hours. All pharmacy staff must maintain current Maine Board of Pharmacy licensure, pass background checks and health screenings, and meet competency standards aligned with Centers for Medicare and Medicaid Services (CMS) and The Joint Commission (TJC) requirements. The contractor must submit mandatory monthly and quarterly performance reports including Performance Measures Reports, Discharge Counseling Reports, Operational Audit Reports, and Outpatient Rx Utilization Reports within 15 calendar days of each reporting period, and comply with State IT security policies, HIPAA requirements, and MaineIT standards through quarterly compliance review meetings. Proposals will be evaluated on a 100-point scale with 35 points for Organization Qualifications and Experience, 40 points for Proposed Services, and 25 points for Cost Proposal. Questions must be submitted by April 17, 2026, at 4:00 p.m. local time, with proposals due May 5, 2026, by 4:00 p.m. via the Vendor Self Service (VSS) system.

The RFP does not specify set-aside designations or restrictions limiting organizational eligibility to respond. Bidders must provide audited or reviewed financial statements for the three most recent years and demonstrate relevant experience through documentation of three similar projects completed within the past five years. The initial contract period runs from July 1, 2026, through June 30, 2028, with two optional renewal periods: July 1, 2028, through June 30, 2030, and July 1, 2030, through June 30, 2031. The cost proposal must be submitted as an all-inclusive mark-up rate covering the initial performance period and all renewal periods, with all recruitment, oversight, payroll, and administrative functions included; salary and pay rate ranges will be negotiated based on individual employee education, experience, and qualifications. The lowest cost proposal will receive the maximum 25 points, with other proposals scored proportionately. No incumbent vendor or current contractor information is provided in the available documentation, nor is a specific budget range or award value disclosed. The RFP coordinator is Casandra Manson, Procurement Administrator, who should be contacted for additional information or clarification.