Parking Management Services at Hilton Head Island Airport

Beaufort County's Hilton Head Island Airport is seeking a Digital Management Service Company (DMSC) to provide comprehensive parking management services for two airport parking lots: the Main Terminal customer parking lot and the General Aviation customer parking lot. The contract aims to digitize and enhance parking operations through a cloud-based Parking Revenue Control System (PRCS) with specific requirements including License Plate Recognition, online payment platforms, a 24/7/365 remote command center, digital marketing, revenue management, and comprehensive reporting systems. Key objectives include increasing parking revenue, reducing airport cost per enplanement, upgrading parking operations, and minimizing missed revenue. Vendor qualifications mandate a minimum of 5 years in business, 2 years of experience operating 24/7/365 parking operations, and direct ownership of proposed software intellectual property. The proposal evaluation will be conducted on a 100-point scale, with criteria weighted as follows: relevant experience (20%), technical proposal (30%), transition plan (15%), financial proposal (15%), customer support and training (10%), and references (10%). The non-mandatory pre-proposal virtual meeting is scheduled for January 6, 2025, at 2:00 pm EST, with proposals due on February 11, 2025, at 3:00 pm EST through the County's Procurement Portal. Services for the Main Terminal lot are set to begin April 2, 2025, with General Aviation lot services starting immediately.

While no specific set-aside designations or disadvantaged enterprise requirements were explicitly mentioned in the documents, the RFP indicates that Beaufort County reserves the right to reject any and all proposals and will negotiate contract terms with the most advantageous respondent. The airport currently has an existing parking management provider for the Main Terminal lot, which will transition out by April 1, 2025. The proposed contract requires the new vendor to provide all necessary equipment, including gate systems, installation, and comprehensive management of daily operations. Although specific budget ranges were not detailed, the RFP emphasizes the importance of technology integration, revenue optimization, and operational efficiency. The contract potentially allows for future expansion to include valet and ground transportation management services, suggesting flexibility in the scope of services. The successful vendor will be expected to provide a fully integrated, technologically advanced parking management solution that can enhance the airport's operational capabilities and revenue generation potential.