Parking citation and permit management system

The City of Pasadena's Department of Transportation, Parking Division is conducting a Request for Information (RFI) to evaluate potential software solutions for parking citation and permit management. The procurement seeks vendors with expertise in developing comprehensive software systems that can streamline parking citation issuance, adjudication, payments, and permit management processes. Key deliverables include a robust platform capable of supporting citation search functions, payment processing, adjudication workflows, and a customer-facing online portal. The RFI specifically targets solutions that can integrate with the city's existing technology infrastructure, including Galaxy S20 5G phones, TSC Alpha-3RB printers, and Vigilant ALPR systems for vehicle identification. Critical submission deadlines include a question submission cutoff of February 20, 2025, at 11:00 am, and a proposal submission deadline of March 3, 2025, at 3:00 pm. Vendors are invited to provide detailed information about their citation and permit management solutions, with a focus on system integration capabilities, recent product innovations, and potential partnership approaches. The city currently uses DataTicket's parking citation software and is actively seeking ways to enhance its existing system's functionality.

The RFI does not explicitly outline specific set-aside designations or restrictions on responding organizations. The current technology infrastructure includes DataTicket's parking citation software, Galaxy S20 5G phones, TSC Alpha-3RB printers, and Vigilant ALPR systems, which will require potential integration with new proposed solutions. The city currently manages various permit types, including annual, temporary, and special event permits, with a virtual permit program utilizing vehicle license plates as permits. While no specific budget range is provided, the comprehensive nature of the RFI suggests a significant potential contract value for the selected vendor or vendors. It is important to note that this RFI is an information-gathering process, and no direct contract will be awarded through this solicitation. The insights collected will be used to inform a future procurement strategy for a comprehensive parking citation and permit management system. Potential respondents should be prepared to demonstrate robust software capabilities, integration potential, and innovative approaches to parking management technology.