Outagamie County Rural Transportation Services

Valley Transit is seeking competitive proposals for rural paratransit transportation services in Outagamie County, Wisconsin. The Request for Proposals (RFP VT25-002) targets contractors capable of providing demand-responsive transportation specifically for elderly and disabled passengers throughout the county and medical sites in Neenah, Menasha, and Fox Crossing. Services must be operational Monday through Friday, 52 weeks per year, with first pickups at 9:00 AM and last drop-offs at 4:00 PM (varying by day). Proposals are due by 10:00 AM CST on February 21, 2025, with an anticipated contract award date of April 4, 2025. The initial contract term is four years beginning July 1, 2025, with potential extensions for three additional one-year periods. Key contractor requirements include providing vehicles no older than seven years, maintaining vehicles, managing dispatching through Valley Transit's web-based scheduling system, and offering translation services for Limited English Proficiency clients.

The procurement includes Disadvantaged Business Enterprise (DBE) participation, though no specific contract goal is established for this opportunity. The current incumbent contractor is Running, Inc. of Viroqua, Wisconsin, which has been providing services at a 2024 rate of $39.98 per ride. Service demand projections for 2024 estimate 9,780 rides covering 127,436 miles over 6,302 service hours. Contractors will collect and retain a $6.00 passenger fare, which will be deducted from invoices. Funding for the contract will be sourced from City, County, State, and Federal taxpayer dollars, including Federal Transit Administration (FTA) funds. The total estimated contract value is not explicitly stated, but can be calculated based on the current per-ride rate and projected annual ridership. Interested contractors must demonstrate experience in paratransit services, ability to meet stringent operational requirements, and compliance with federal and local transportation regulations.