Operations and maintenance contractor

The Capital Region Development Authority (CRDA) is requesting proposals for an Operations and Maintenance Contractor to manage the Central Utility Plant (CUP) at the Connecticut Convention Center, with proposals due November 20, 2026 at 3:00 p.m. EST, and a pre-bid conference and site walkthrough scheduled for November 3, 2026 at 10:00 a.m.

The CUP provides 24/7 steam and chilled water services to the Connecticut Convention Center, Hartford Marriott Downtown Hotel, and Connecticut Science Center. The O&M Contractor will manage all supervision, labor, materials, supplies, repairs, preventive maintenance, parts procurement, tools, and equipment certifications in accordance with manufacturer recommendations. The staffing structure requires a supervisor working Monday through Friday (7:00 a.m. to 3:30 p.m.), Operator 1 working Monday through Wednesday and Sunday (12:00 p.m. to 10:00 p.m. and 10:00 a.m. to 8:00 p.m., respectively), and Operator 2 working Wednesday through Friday and Saturday (12:00 p.m. to 10:00 p.m. and 10:00 a.m. to 8:00 p.m., respectively).

The contract term is five years with the option for CRDA to cancel after three years at its sole discretion, with anticipated commencement on January 1, 2027. The pricing proposal must include a fixed monthly base fee covering management, supervision, overhead, insurance, wages, and benefits; an alternate base services option; and hourly rates for emergency callout services (24/7 response within 60 minutes), engineering support, procurement services, and electrician labor, plus percentage markups on procured goods and services. CRDA will reimburse spare parts and consumables at cost, provide all utilities and fuels, and bear water treatment program costs. The contractor must obtain comprehensive insurance including workers' compensation, commercial general liability ($1 million per occurrence), business automobile liability ($1 million combined), and umbrella liability ($5 million minimum). Connecticut Standard Wage Laws apply to all on-site personnel. Evaluation criteria include professional qualifications of personnel, firm experience on similar projects, proposed work plan, fee proposal, and demonstrated commitment to affirmative action. Questions are due November 6, 2026 at 1:00 p.m. Contact Erica Levis at 860-924-8913 or CRDA, 100 Columbus Boulevard, Suite 500, Hartford, Connecticut 06103.