Online Proctoring

The Maricopa County Community College District (MCCCD) is issuing Request for Proposal 3613-10 for online proctoring software services to support its ten colleges and education centers serving over 200,000 students annually across Maricopa County, Arizona. The procurement seeks acquisition or licensing of a comprehensive remote online assessment proctoring system that must integrate with the Instructure Canvas Learning Management System and include mandatory features such as a standalone lockdown browser, identity verification with liveness checks, automated video logging with indexing and retention capabilities, and support for consumer technology including mobile devices. The solution must be fully compliant with ADA requirements and WCAG 2.1 AA accessibility standards. Proposers must submit questions by March 26, 2026, with final proposals due April 14, 2026, at 3:00 PM Arizona Local Time through the MCCCD Procurement Portal hosted on Bonfire; late submissions will not be accepted. Interviews are anticipated in mid-May 2026, with contract award expected in June 2026 and service commencement on approximately July 1, 2026. MCCCD intends to award a one-year initial contract with four optional renewal periods, potentially extending to five years total, though longer strategic partnerships may be considered if mutually advantageous. Proposers must submit pricing for annual license costs and one-time setup costs with all overhead, profit, travel, and incidental expenses included in the stated fees.

The RFP documents do not specify set-aside designations, restrictions on organization types, or disadvantaged enterprise preferences, nor do they identify incumbent vendors or current contractors. The procurement requires integration with the existing Instructure Canvas Learning Management System, representing the established technology infrastructure across MCCCD's institution portfolio. Contractors selected must maintain Network Security and Privacy Liability insurance of at least $5,000,000 per claim and annual aggregate, comply with FERPA and applicable data protection regulations, and implement comprehensive information security programs including annual third-party security audits and penetration testing. MCCCD, a political subdivision of Arizona funded through property taxes, student tuition, and grants following the elimination of state funding in 2015, actively seeks cost-effective solutions; the RFP encourages value-added offerings and strategic partnership proposals, which will be evaluated separately following competitive evaluation completion. Specific budget ranges or award values are not disclosed in the available RFP documentation; vendors must register on the Bonfire Procurement Portal to access complete RFP details and pricing requirements. No work may commence without a signed purchase order or Procurement card from MCCCD, and all proposals remain subject to Arizona public records law.