On-Call Plumbing Services

The City of Charlotte, North Carolina, through Charlotte Water, is seeking a qualified plumbing services contractor for an on-call, multi-year contract to provide comprehensive plumbing services across approximately 180 municipal facilities and assets. The Request for Proposal (RFP) # FY26-RFP-08 requires a vendor capable of delivering 24/7 emergency and routine plumbing services, including unclogging water and sewer lines, repairing fixtures and irrigation systems, installing new lines, and conducting video inspections. Qualified vendors must be able to respond to emergency calls within 2 hours and demonstrate expertise through employee licensing, certifications, and professional references. The RFP evaluation will focus on three primary criteria: qualifications/experience/approach, cost effectiveness and value, and acceptance of contract terms. Key dates include a non-mandatory virtual pre-proposal conference scheduled for September 5, 2025, at 1:00 p.m., with final proposal submissions due by September 19, 2025, at 3:00 p.m. The contract will have an initial two-year term with options for three additional one-year renewals, and the City reserves the right to select multiple companies based on individual capabilities.

The City of Charlotte emphasizes the Charlotte Business INClusion (CBI) program, which promotes diversity and inclusion for Minority-owned, Woman-owned, and Small Business Enterprises (MWSBEs). Bidders are required to complete the MWSBE Utilization Form, detailing their efforts to maximize participation of certified SBE, MBE, and WBE subcontractors throughout the contract period. Companies must disclose their own business classification and provide documentation of outreach and inclusion strategies. The RFP includes specific insurance requirements, with vendors needing to maintain automobile liability (ranging from $100,000 to $5,000,000), commercial general liability ($1,000,000 per occurrence), and workers' compensation insurance. While no specific contract value is explicitly stated, the comprehensive nature of the services and the potential for multiple-year renewals suggests a substantial opportunity for qualified plumbing service providers. Interested vendors must submit all required documentation through the Bonfire City of Charlotte e-Procurement Portal, ensuring compliance with detailed submission guidelines and non-discrimination requirements.