4-A. Bonfire Procurement Portal Instructions.pdf

PDF 179 KB Posted

Attached to
On-Call Plumbing Services
Solicitation number
FY26-RFP-08
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document is a procurement portal instruction set from the City of Charlotte Water Department, providing guidance for vendors submitting solicitations electronically through the Bonfire procurement platform. Vendors must submit all questions and proposal submissions via https://charlottenc.bonfirehub.com, with a strong recommendation to begin the upload process ideally one week before the project's posted deadline to allow sufficient time for large file transfers.

The instructions specify technical requirements for submission, including compatible web browsers (Microsoft Edge, Google Chrome, Mozilla Firefox) with JavaScript and browser cookies enabled. Technical support is available through Bonfire's help forum at https://vendorsupport.gobonfire.com/hc/en-us, with additional contact options including email at Support@GoBonfire.com and phone support at 1-800-354-8010. A five-minute training video is also recommended to help vendors understand the registration and submission process.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The

City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

File details come from the government source that posted it. Updated .