OMH01-C203063-3650771 - Transportation Services at NYCCC - Facility Wide

The New York State Office of Mental Health is soliciting bids for transportation services at the New York City Children's Center in Bellerose, Queens, under IFB C203063-3650771, with proposals due August 13, 2026 at 3:00 p.m. No set-asides or preference programs apply; MWBE, SDVOB, and DBE contracting goals are each 0%.

The scope covers door-to-door transportation for facility clients and authorized staff across four NYCCC locations (Queens, Brooklyn, Bronx, and River Avenue campuses) to community clinics, hospitals, day programs, workshops, and other destinations within the five boroughs. Services are provided on an as-needed basis, primarily weekdays 6:30 a.m. to 6:30 p.m., with contractor availability required 5:00 p.m. to 7:00 a.m. for emergencies. Maximum response time to service requests is thirty minutes. Vehicles must be ADA-compliant as needed; the facility predominantly uses sedans and occasionally minivans. Drivers must hold valid New York State driver's licenses, pass Department of Transportation medical examinations, pre-employment drug and alcohol testing, criminal background checks, and enroll in random drug testing programs. All personnel with regular and substantial contact with patients must clear the Staff Exclusion List and Statewide Child Abuse Registry. Contractors must maintain New York State workers' compensation and disability insurance and participate in the State Comptroller's electronic payment system. Pricing is fixed for the one-year contract term (December 1, 2026 through November 30, 2027) with no escalation permitted.

Bidders must demonstrate at least three years of prior transportation-services experience. The incumbent contractor is Get Better Transportation, LLC. An optional site visit is scheduled July 16, 2026 at 10:00 a.m. (registration required by June 15). Written questions are due July 23, 2026 by 3:00 p.m., with responses provided July 30. The contract will be awarded to the responsible and responsive bidder offering the lowest total bid amount.