Notice of intent to sole source firstwatch solutions INC

Collier County in Florida is pursuing a sole source procurement from FirstWatch Solutions Inc. for System Enhancements Software, specifically a specialized Computer Aided Dispatch (CAD) activity monitoring system that captures critical performance metrics for public safety operations. The procurement is intended to secure annual software support and maintenance for a patented intellectual property system with unique capabilities in tracking public safety performance. The contract term spans from April 1, 2025, to March 31, 2030, with a submission deadline of March 14, 2025, at 3:00 pm. Respondents are required to submit documentation through the Collier County Procurement Services Division Online Bidding System, with the explicit instruction not to include pricing information. The county intends to award the contract without competitive bidding if deemed in its best interest, based on FirstWatch's exclusive intellectual property rights in the United States, Canada, New Zealand, and Australia. The system's key objectives include monitoring county-wide dispatch activities and providing performance insights critical to public safety operations.

The procurement appears to be restricted to FirstWatch Solutions Inc. due to their unique intellectual property and proprietary source code, which prevents other vendors from providing equivalent system support functions. No specific set-aside designations for disadvantaged enterprises are mentioned in the documentation. The system represents a specialized technology infrastructure that requires direct integration with existing Computer Aided Dispatch systems, with no alternative vendors authorized to provide equivalent services. While specific award values are not disclosed, the five-year contract duration suggests a significant ongoing investment in the software and maintenance services. The procurement process allows for potential respondents to submit written documentation challenging the sole source designation, but the Procurement Services Division retains sole discretion in determining the final procurement approach. The unique nature of the system, protected by patents in multiple countries, underscores the technical complexity and specialized requirements of this contract opportunity.