FY27 Preventive Maintenance for Sensititre Systems

The Texas Health and Human Services Commission is requesting bids on preventive maintenance and as-needed repair services for Sensititre antimicrobial susceptibility testing systems at the Texas Department of State Health Services Laboratory in Austin, under IFB HHS0017148v2, with proposals due June 22, 2026 at 10:30 AM and questions due June 5, 2026 at 10:30 AM.

The scope covers one annual preventive maintenance visit, unlimited on-site field service, unlimited 24/7 technical support via call center, software upgrades, all replacement parts and labor, and emergency response within 24 hours for Sensititre AIM Instruments, Vizion Instruments, Nephelometer Instruments, ARIS HiQ systems, and Swin Computer Instruments. The contractor must be fully trained, possess a minimum of five years relevant experience, directly perform all maintenance and repair work with no subcontracting allowed, provide three verifiable references from similar contracts completed within the last three years, and submit personnel with a minimum of three years relevant experience. Background checks at contractor expense are required for all personnel before work begins.

The initial contract term runs from September 1, 2026 through August 31, 2027, with two optional one-year renewal periods and a potential one-year extension at HHSC's sole discretion. Pricing must be firm and fixed for the contract term, submitted via the provided Pricing Sheet (Exhibit C), and include all labor, equipment, materials, supplies, and related expenses. Historical spend for similar services totaled $75,927.56 for the three-year period from September 1, 2023 through August 31, 2026, provided as a guideline only. Required insurance includes workers' compensation, commercial general liability with minimum limits of $1 million per occurrence and $2 million aggregate, commercial automobile liability of $1 million, professional liability of $1 million, and umbrella liability of $1 million. Responses must be submitted electronically to pcsbids@hhs.texas.gov, through the HHS Online Bid Room, or by hand delivery or overnight mail of a USB drive. All required exhibits and affirmations must be included; failure to submit Exhibits A and C will result in disqualification.