Music On Hold / Background

The Maryland Motor Vehicle Administration (MVA) is issuing an Invitation for Bids (IFB) to procure Music On-Hold and Background Services for 27 MVA locations, with an additional device required at the Glen Burnie location for a total of two devices at that site. The contract term is five years with no renewal options, to begin after a two-month transition period. Bids are due by Tuesday, May 21, 2024 at 12:00 PM local time and must be submitted through the eMaryland Marketplace Advantage (eMMA) procurement website. The contract will be awarded to the responsible bidder submitting the responsive bid with the lowest total bid price. The solicitation includes detailed technical specifications for the required equipment and services, as well as warranty, transition, and end-of-contract requirements. Bidders must meet minimum qualifications related to experience providing music on-hold and background services.

This is a Small Business Reserve Procurement, so the award will be limited to certified small business vendors. The Bid Form provides instructions for completing the pricing information, which includes monthly and annual totals for each of the 27 MVA locations over the five-year contract term. Bidders must follow specific guidelines when entering unit prices and extended prices, and ensure all calculations are accurate. The Total Five (5) Year Contract Value must be provided at the bottom of the Bid Form, which is to be signed by an authorized representative of the bidding company. The MVA reserves the right to add or delete locations as needed during the contract term.