Municipal Permitting Modernization Program
Open State & local contract opportunity Posted
- Solicitation number
- 2137202
- State
- New York
- Responses due
Opportunity facts
- Points of contact
-
- James Cowman james.cowman@nyserda.ny.gov (518) 362-0487
- Elizabeth Staubach elizabeth.codes@nyserda.ny.gov (518) 862-1090
- Elizabeth Staubach elizabeth.staubach@nyserda.ny.gov (518) 862-1090
Updated .
About this opportunity
New York State Energy Research and Development Authority (NYSERDA) is soliciting applications from New York State municipalities under PON 5862 for participation in the Municipal Permitting Modernization Program, with applications due December 31, 2026. The Program offers two years of no-cost access to Citizenserve, a browser-based SaaS platform for building plan approval and zoning workflow modernization.
Eligible applicants are cities, towns, villages, and counties in New York State. The Program is designed to accelerate housing development and infrastructure permitting by modernizing municipal building and zoning processes. Awardee municipalities receive platform configuration and deployment support from the Software Vendor, along with training and dedicated technical support from a provider contracted by NYSERDA.
The scope includes subscription access to the Citizenserve platform, vendor-provided implementation and configuration services, staff training, and ongoing technical support for a two-year period at no cost to participating municipalities. No set-asides or preferences apply — SDVOB, MBE, WBE, and DBE goals are all 0.00%. No prior identical or substantially similar contract is specified as having been awarded in the past five years.
NYSERDA will post any changes to the solicitation on its website at www.nyserda.ny.gov/funding-opportunities. This opportunity supports New York's "Letting New York Build" agenda.
Opportunity text
Description of goods to services to be bid: The Municipal Permitting Modernization Program (Program) will provide New York State (NYS) Municipalities with two years of no-cost access to a software platform that will improve workflow, modernize, support, and enhance current municipal building and zoning processes. This Program Opportunity Notice (PON) affirms New York's "Letting New York Build" agenda by helping to accelerate housing development, lower costs for families, and ensure critical infrastructure projects move forward without needless delays. Program Participants will receive support from the Software Vendor to configure and deploy the Program Software at their municipality. Training will be provided by the Software Vendor, and additional technical support will be offered by a dedicated provider contracted by NYSERDA. If changes are made to this solicitation notification will be posted on NYSERDA's website at:www.nyserda.ny.gov/funding-opportunities Eligibility/Qualifications Requirements/Preferences: NYSERDA PON 5862 seeks applications from NYS municipalities interested in no-cost access to Citizenserve®, software, a browser-based Software-as-a-Service (SaaS) platform for building plan approval ("Program Software"), including a subscription, support, and training for two years. For the purposes of this PON, the term "municipality" refers to cities, towns, villages and counties in New York State. Business enterprises awarded an identical or substantially similar procurement contract within the past five years: None Service-Disabled Veteran-Owned Business (SDVOB) SDVOB Goal: 0.00% Minority / Women Business Enterprise contracting goals (MWBE) MBE Goal: 0.00% WBE Goal: 0.00% Disadvantaged Business Enterprise contracting goals (DBE) DBE Goal: 0.00%
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