Monitoring & Maintenance Services for District Court Duress & Intrusion Alarms

The Administrative Office of the Courts (AOC) on behalf of the District Court of Maryland issued an Invitation for Bids (IFB) solicitation (K27-0005-25) for monitoring and maintenance services for duress and intrusion alarm systems across the Maryland District Court system. The procurement covers thirty-two District Court locations requiring full monitoring and maintenance services, with three additional locations requiring maintenance-only services, and ten locations requiring intrusion alarm monitoring. The existing systems include DMP intrusion alarm systems, Napco/Gemini systems, Honeywell Vista 128FBP panels, and Inovonics wireless and wired duress systems, with a total inventory of 402 duress alarms (202 wired and 200 wireless units) distributed across twelve judicial districts throughout Maryland. Required services include 24/7/365 monitoring through a UL-listed Central Monitoring Station, corrective maintenance with twenty-four-hour service call response, installation and relocation services, system documentation, and transition services ensuring no lapse in monitoring coverage. Bidders must meet minimum qualifications including three years of experience installing, monitoring, and maintaining duress and intrusion alarm systems in commercial buildings, an active Maryland State Police Security Systems Agency License, and at minimum a Limited Licensed Electrician (LLE) license. The contract term is three years from July 1, 2026, through June 30, 2029, with the AOC retaining the sole right to exercise two optional one-year renewal periods. The procurement method is a fixed-price award intended for a single responsive and responsible bidder submitting the most favorable bid. The IFB was posted March 25, 2026, with a bid closing date of April 23, 2026; specific dates for the pre-bid conference, site visits, and question submission deadlines are available on the Procurement Portal.

No Minority Business Enterprise (MBE) or Very Small Business Enterprise (VSBE) subcontracting goals are established for this solicitation, meaning all organizations regardless of certification status may respond equally. No incumbent contractor or current vendor information is identified in the solicitation documents. Bidders must submit comprehensive pricing on the Attachment E and E1 worksheets covering monthly monitoring services per location, monthly maintenance costs for wired buttons, wireless buttons, and intrusion alarms, as well as service call rates for business hours and after-hours/weekends/holidays, along with installation, removal, and relocation labor rates and system conversion services for transitioning existing systems to the new monitoring platform. All required certifications, affidavits, proof of insurance eligibility, company profile and experience documentation, and authorization letters for third-party services must accompany the bid submission through the Procurement Portal, with bidders required to provide up to three references demonstrating prior experience providing intrusion and duress alarm monitoring and maintenance services. The solicitation does not specify an overall contract value or budget range; instead, pricing is structured as line-item bids across multiple service categories for the three-year base period and two optional one-year renewal periods, with award based on the lowest responsive and responsible bid submitted.