Mobile Supportive Services Program

Tompkins County Whole Health, in partnership with the City of Ithaca and the Downtown Ithaca Alliance, is seeking proposals from nonprofit organizations to provide a countywide Mobile Supportive Services program. The selected provider will be responsible for fully staffing, operating, and managing two teams of community outreach workers who will respond to community concerns in Downtown Ithaca and identified areas of need outside of the city. This program combines the previously separately funded Community Outreach Worker and Rural Outreach Worker programs. The contract term is for a three-year pilot period, with the potential for longer-term funding renewal. Proposals will be evaluated based on technical narrative, organizational performance, inclusion and diversity, and budget and financial assessment criteria. The due date for proposals is March 13, 2024 at 2 PM ET, and the last day for questions is March 6, 2024 at 5 PM.

This procurement does not have any set-asides or subcontracting goals. Tompkins County Whole Health will be the lead administrative agency for this project and will provide project vision and direction, project management, and contract administration. The annual amount available for this program is approximately $395,000 through 2026, with the potential for longer-term funding renewal subject to legislature approval. There are no listed incumbent vendors or current contractors, and no existing infrastructure or technology that requires integration.