Managed Print Services

St. James Parish School Board is seeking proposals for a comprehensive Managed Print Services contract covering 145 multifunctional printers (MFPs) across their district, including 103 small MFPs and 42 medium/large MFP copiers. The procurement is structured as a five-year lease agreement with a potential one-year renewal, with proposals due by 2 PM on December 18, 2024. The contract aims to provide a complete print management solution, including printer maintenance, consumables, automatic supply replenishment, and on-site technical support. Vendors must support printers ranging from 30-125 pages per minute and serve various district users such as administrators, principals, secretaries, and technology staff. The evaluation process will be comprehensive, with 20 points for ability to meet specifications, 40 points for price and support, 35 points for service, and 5 points for training. The anticipated contract timeline includes award on January 14, 2024, equipment delivery and installation from March 3-31, 2024, with service beginning April 1, 2024. Pricing will be based on a per-impression metered usage model, with specific monthly impression requirements for different printer types.

The RFP does not explicitly mention set-aside designations or restrictions for disadvantaged enterprises. Vendors must provide background-checked technicians and ensure compatibility with existing systems like Papercut and OpenText. The monthly impression requirements vary by printer type, with small desk MFPs requiring 25,000 monochrome and 10,000 color impressions, and medium/large MFPs requiring 1,000,000 monochrome and 65,000 color impressions. Interested vendors can obtain RFP documents from Rickie Boudwin, the Supervisor of Technology, via phone at 225-258-4546 or 225-331-0736, or by email at rboudwin@sjpsb.org. While specific budget ranges are not detailed, the comprehensive nature of the service and the large number of printers suggest a significant contract value. The St. James Parish School Board reserves the right to reject any and all proposals, with the final award subject to acceptance and approval by the school board. Proposals must be submitted in sealed envelopes specifically addressed to the Managed Print Services RFP, with the proposer's name and address clearly indicated.