Maintenance and repair service for the MEDICOM UHF Base Stations

The State of Hawaii, specifically Hawaii County, is seeking a qualified radio communications vendor to provide short-term maintenance and repair services for the MEDICOM UHF Base Radio Network serving hospital facilities on Hawaii Island. The six-month contract is an interim measure to ensure continuous operation of an existing communication system until a long-term modernization effort can be implemented. The procurement involves maintaining operational status for radio equipment across seven primary hospital locations, including Hilo Benioff Medical Center, Queens North Hawaii Community Hospital, Kona Community Hospital, and others. The vendor must provide 24/7 emergency response capabilities with a critical 6-hour restoration timeframe for potential outages. Key deliverables include maintaining spare equipment on-site (one UHF Consolette, one desk set, one power supply, and one UHF base antenna), performing a preventive-maintenance inspection during the contract period, and submitting written service reports for each visit or repair. The contract opportunity was posted on October 20, 2025, with proposals due by October 27, 2025.

The solicitation does not explicitly specify set-aside designations or restrictions on responding organizations. The existing infrastructure involves end-of-life Motorola XTL-5000 Consolettes, desk sets, power supplies, and UHF antennas and feedlines that require ongoing service support and potential functional replacements. If existing components cannot be repaired, the vendor may install temporary or functionally equivalent replacements, subject to pre-approval by the contracting agency. The vendor must ensure compatibility with current MEDICOM frequencies and desk-set interfaces. While the scope document does not outline specific pricing terms or funding sources, the contract appears to be a critical interim solution to maintain hospital communication systems. The procurement is focused on technical capability, emergency response readiness, and the ability to maintain complex radio communication infrastructure across multiple hospital locations in Hawaii County.