Legacy PBX Removal Services

The Maryland Department of Human Services is seeking a contractor for Legacy PBX Removal Services across fifteen facilities located in multiple counties, including Allegany, Anne Arundel, Baltimore City, Baltimore County, Charles County, and Prince Georges County. The primary objective is to completely decommission and remove NEC NEAX 2400 IPX PBX systems and associated telecommunications infrastructure. Specific removal requirements include disassembling and extracting electrical whips, rectifier racks, 12-volt batteries, CSUs and CSU racks, and 25-pair switch tails from all sites, with the critical requirement that no desk phones or end-user devices are to be removed. Contractor personnel must comply with site security protocols, possess valid state-issued identification, and coordinate access with designated DHS site contacts. The solicitation, numbered BPM054157 (OIM-26-022), requires submission of a completed bid sheet and comprehensive proposal, with all questions to be submitted by Tuesday, December 18, 2026, at 12:00 p.m. Contractors must provide all necessary labor, tools, equipment, transportation, and materials to execute the removal services and restore work areas to clean and safe conditions.

The solicitation includes provisions for Minority Business Enterprise (MBE), Small Business Reserve (SBR), and Veteran-Owned Small Business Enterprise (VSBE) vendors, allowing for potential set-aside opportunities or preferential consideration for these business categories. Vendors seeking these designations must provide appropriate state certification or registration numbers when submitting their bid. While specific budget ranges are not explicitly detailed in the provided documents, interested vendors must submit a total contract amount as part of their bid form. The project allows flexibility in site work sequence, with no mandatory order of site completion required. Contractors should anticipate working across diverse facility locations and understand that all fifteen sites have similar system sizes and scopes. The procurement appears designed to modernize telecommunications infrastructure by systematically removing legacy PBX systems, suggesting potential future technology upgrades or network transformations within the Maryland Department of Human Services.