Kentucky 811 Training Module Re-Bid

The Commonwealth of Kentucky, through its Public Service Commission Damage Prevention Enforcement division, issued RFP 758 2600000373 on March 16, 2026, seeking a vendor to design, develop, and implement an online training module to replace current monthly in-person damage prevention training. The module must comprehensively cover Kentucky's Underground Facilities Protection Act (KRS 367.4901) and deliver interactive, accessible instruction in both English and Spanish with completion within 90 calendar days of award. Key deliverables include user completion tracking, certificates of completion, CSV-formatted reports containing participant names, unique identifiers, completion dates, training duration, and test scores averaging 25 interactive questions, and investigator verification capabilities for violators' training completion. The technical evaluation is weighted at 2,500 points, cost at 500 points, and oral presentations/demonstrations at 500 points (if required), with a minimum threshold requiring proposals to score at least 50 percent of maximum technical points to advance to cost evaluation. Vendor written questions are due by March 23, 2026, with proposals due by April 15, 2026, at 3:30 PM Eastern Time. The initial contract term is two years from award, with four optional two-year renewal periods available, and vendors must submit pricing separately on firm fixed unit price basis with no cost-plus arrangements permitted.

Vendors may claim resident bidder status by attesting they are authorized to conduct business in Kentucky and have maintained corporate income tax filings, unemployment insurance payments, and workers' compensation policies for at least one year prior to contract advertisement. Qualified nonprofit agencies serving individuals with severe disabilities may also qualify if such individuals comprise at least 75 percent of direct labor hours. The RFP identifies no prior incumbent contractor. Vendors must host the solution either on Commonwealth Office of Technology managed infrastructure or on a commercial FedRAMP-certified or HITRUST Cloud platform and maintain cybersecurity controls compliant with NIST Special Publication 800-53 moderate-level standards, including annual SOC 2 Type 2 third-party security audits and compliance with Kentucky and federal data protection laws including IRS Publication 1075 requirements. All vendors handling personal information must comply with Kentucky's Personal Information Security and Breach Investigation Act (HB 5), including mandatory breach notification within 72 hours. Price increases are prohibited during the first 12 months; thereafter, vendors may request increases based on industry-wide price changes with 30 days' advance written justification. The Commonwealth will automatically reduce prices to reflect industry-wide decreases and may grant adjustments upon contract renewal. Specific award values or budget ranges are not disclosed in the available solicitation documents.