Kaseya Network Back Up System Support Subscription

The State of Illinois, through its Chief Procurement Office, is soliciting a renewal subscription for Kaseya Network Back Up System Support. This procurement seeks to maintain continuous backup and support services for the state's network infrastructure through an existing Kaseya system. The solicitation was posted on February 19, 2026, with a proposal due date of February 27, 2026, providing potential vendors with an eight-day response window. While the standard terms and conditions document does not specify detailed project timelines, performance metrics, or site visit requirements, vendors must be prepared to support critical network backup operations and provide technical assistance services. The evaluation criteria and specific service level requirements would be detailed in the complete solicitation documents; however, all vendors must comply with Illinois procurement standards, maintain appropriate insurance coverage, and demonstrate capability to deliver uninterrupted support services. Qualified vendors should be prepared to address how they will ensure continuity of the backup system and provide responsive technical support to state operations.

The State of Illinois has established standard contractual requirements applicable to this procurement, including a $15 Minority Contractor Initiative fee for contracts valued at $1,000 or more, which may create opportunities for minority-owned and disadvantaged enterprises to participate. All vendors must carry general liability insurance of at least $1,000,000 per occurrence and comply with prevailing wage requirements when applicable. The solicitation does not explicitly identify an incumbent contractor, though this renewal designation suggests an existing Kaseya system is already in place that requires ongoing support and maintenance. Vendors selected for this contract must be capable of integrating with and supporting the established Kaseya infrastructure currently deployed across state systems. The contract is contingent upon appropriation of state funds, and the specific award value or budget range is not disclosed in the available documentation, though interested vendors should request the complete solicitation for pricing and financial details.