JIRA (Data Center) Subscription Renewal

The Maryland Health Benefit Exchange is requesting bids for renewal of an Atlassian JIRA Software (Data Center) subscription supporting 500 users under IFB BPM054179, with bids due January 12, 2026 at 1:00 PM EST via eMaryland Marketplace Advantage and a virtual pre-bid conference on December 16, 2025 at 11:00 AM. Bidders must be authorized resellers of Atlassian JIRA and submit proof of manufacturer authorization—a mandatory capability filter.

The contract term is 12 months, commencing February 8, 2026 and ending February 8, 2027, on a firm fixed-price basis. The scope covers one subscription renewal for JIRA Software (Data Center) under Support Entitlement Number SEN-54102527. Award will be made to the responsible bidder submitting the most favorable total bid price.

The MBE subcontracting goal is 0 percent. The contract contains federal Medicaid funding (CFDA 93.778) and is subject to all associated federal requirements and restrictions. Bids remain irrevocable for 120 days following the closing date. Invoices must be submitted within 30 days of service receipt with itemized product and service charges and supporting documentation. The MHBE is exempt from federal excise taxes and Maryland sales and use taxes, though the contractor may be liable for applicable taxes. Payment will be made via electronic funds transfer no later than 30 days after receipt of proper invoice and service acceptance. Prospective bidders must submit the Pre-Bid Conference Response Form BPM054179 to Procurement Officer Tracey D. Gamble at tracey.gamble1@maryland.gov by December 11, 2025, indicating attendance or non-attendance and providing names and email addresses of up to three representatives.