The City of Johnson City, Tennessee Purchasing Department has issued an Invitation to Quote (ITQ) 2025-27 for Okta identity and access management software services. The procurement seeks quotes for five specific line items: Premier Success Plan - Silver support, Preview Sandbox, Universal Directory, Single Sign-On, and Adaptive Multi-Factor Authentication (MFA), each configured for 1,195 users per month. The contract period is scheduled from November 1, 2025, through October 31, 2026, with quotes due by October 22, 2025, and delivery required by October 28, 2025. Vendors must submit pricing on the provided form, with unit prices and total amounts for each line item, and adhere to NET 30 payment terms. Evaluation criteria include lowest responsive, responsible vendor status, with past performance considered in contract award. Responses can be submitted via mail, email, fax, or online to the City of Johnson City Purchasing Office, with inquiries directed to Alexa Peterson at purchasing@johnsoncitytn.org or (423) 975-2711.

The solicitation requires comprehensive insurance documentation, including Commercial General Liability ($1,000,000 CSL), Professional Liability ($1,000,000), Contractual Liability ($1,000,000 CSL), Personal and Advertising Injury Liability ($1,000,000), Umbrella Liability ($1,000,000), and Information Security & Privacy/Cyber Liability ($1,000,000 minimum limits). The City reserves the right to award based on existing state or cooperative contracts and can purchase similar items at the same contract price for one year from the award date. No specific set-aside designations or restrictions for disadvantaged enterprises were mentioned in the documentation. The City retains 60 days from the ITQ deadline to issue a contract, and all items must be delivered FOB, freight prepaid and allowed. While a specific award value was not disclosed, the comprehensive insurance requirements and multi-faceted software service procurement suggest a potentially substantial contract value for the Okta software and associated services.

ITQ 2025-27 Okta Software

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