IT-DOES-Robo Calls- RFQ

The District of Columbia's Office of Contracting and Procurement, acting on behalf of the DC Department of Employment Services, has issued a Request for Quotation (RFQ) for automated telephone messaging services targeting youth applicants of the 2012 One City Summer Youth Employment Program (SYEP). The primary objective of this procurement is to develop and implement a series of automated robo calls to communicate critical information to program participants. The contract requires a robust telecommunications solution capable of delivering targeted, automated telephone messages efficiently and effectively. Key deliverables include developing a systematic calling strategy to reach multiple youth applicants, ensuring clear communication about program details, and potentially providing follow-up or reminder communications. The solicitation was posted on April 18, 2012, with proposals due by May 11, 2012, indicating a relatively tight procurement timeline of approximately three weeks. While specific evaluation criteria are not explicitly detailed in the provided information, typical municipal telecommunications contracts often assess vendor capabilities in system reliability, message clarity, and technical infrastructure.

The contract opportunity does not specify explicit set-aside designations or vendor restrictions based on the available information. No incumbent vendor details or current technological infrastructure requirements are mentioned in the original solicitation. The procurement appears to be focused on securing a flexible telecommunications solution for youth program communication, suggesting potential openness to various vendor types and sizes. While a specific budget range is not provided, municipal robo call contracts typically range from modest to mid-level investments depending on the number of anticipated calls and system complexity. The scope suggests the contract is likely a short-term, project-specific engagement aligned with the 2012 Summer Youth Employment Program's communication needs. Interested vendors would need to demonstrate technical capability to execute automated calling campaigns effectively and efficiently within the specified timeframe.